Linnpower has consistently earned accolades for its commitment to quality, reliability, and innovation in every part we manufacture. Here's why a Linnpower skateboard stands out:

Premium Components:
We select only the most dependable suppliers for our skateboards, such as Hobbywing controllers, motors and respected cells, which are recognized industry-wide for their exceptional performance and reliability.

Durable Materials:
Our skateboards are crafted from robust materials like the 7075 aluminum hanger and a sturdy 12mm axle, ensuring longevity and resilience in your rides.

Innovative Design:
Linnpower's FlexVolt battery pack is a testament to our innovative approach, offering a reliable and high-performance pack solution.

Enhanced Remote Control:
We've reimagined the HW remote control, refining it for greater precision and durability. Every detail has been reconsidered to provide an improved user experience.

Patented Technologie: patented embedded nut technology, bearing removal techniques, etc.,
...

Accessible Quality:
- Linnpower is dedicated to delivering high-quality products at reasonable prices, making premium skateboarding accessible to a broader audience.

Select a Linnpower skateboard and become part of a community that values performance, reliability, and innovation. Ride with confidence and join the Linnpower family today.

Most of our skateboards are designed to support a maximum load of 150kg, which includes the weight of the rider plus any cargo or additional gear.

Model Variations: Weight capacities may vary by model, with some offering higher load capacities.
Detailed Specifications: For specific weight limits, consult the parameter table provided for each model.

Our skateboards are not designed to be waterproof. We caution against riding in wet conditions, as the risk of injury from slipping is significantly increased. While we've taken extensive measures to make the electrical components as water-resistant as possible, it's important to understand that exposure to water can still compromise the electronics, bearings, and other parts of the board.

Please be aware that any damage caused by water is not covered under our warranty. We encourage all riders to take the necessary precautions to keep their skateboards dry and in good working order.

• Wet Conditions: Avoid riding in rain or snow to prevent accidents and component damage.
• Regular Inspections: Check belts, wheels, and bearings for wear. Replace parts as needed for safety and performance.
• Cleaning: Clean your board post-ride with a damp cloth, avoiding excess water and harsh chemicals.
• Grip Tape: Replace worn or damaged grip tape to maintain traction and safety.
• Official Parts: Source replacement parts from official channels for quality and compatibility.

Temperature Management:
Maintain a stable temperature for your skateboard, avoiding extremes over 86°F (30°C) or below 32°F (0°C). Cold weather may affect performance, but it improves with warmer temperatures.

!!! Battery Storage !!!:
If not in use, store your board's battery charged to 40-50%. Regularly check and maintain this level monthly to prevent damage not covered by warranty.

Avoid Overcharging:
Don't leave your board charging for too long. Disconnect the charger when the battery is full to avoid heat buildup and extend battery life.

Cooling Down:
Wait 30 minutes after riding before charging to let the battery cool, which helps maintain performance.

Official Chargers:
Use only authorized chargers to ensure compatibility and safety for your skateboard's battery.

• Stock Availability: Most in-stock items are dispatched within 1-3 business days, though this could extend during peak times like holidays.
• Pre-Sale Shipping: Pre-sale products have estimated shipping times listed on their product pages. Check the shipping details provided for each product.

Yes, you have the option to change your order. Please reach out to us within 2 hours of placing your order. We will make every effort to accommodate your request. However, please be aware that we cannot guarantee the successful modification of your order once it has been processed and sent to the factory.

• Combined Orders: When you order a board and parts together, the parts are shipped separately.
• Pre-order Shipping: For pre-orders, parts will only be dispatched when the board is nearly ready for delivery.
• Multiple Packages: Individual parts orders may be divided across two or more packages.

Reach Out: Contact our customer service team via email/support@linnpower.com or through the inquiry form on our website.

Yes, we offer global shipping! Shipping costs will be calculated and added to your order total during the checkout process. If you're unable to find shipping options for your location, please reach out to us at hello@linnpower.com. Our team is here to assist you with any additional inquiries or special arrangements.

Our U.S. overseas warehouse is strategically situated in California. To enhance the delivery experience for our customers on the East Coast, we are excited to announce plans to establish a new partnership with an overseas warehouse located in Pennsylvania. This initiative is designed to expedite the receipt of goods for those in the eastern United States.

Furthermore, we are in the process of setting up an overseas warehouse in Germany to better serve the European Union market. Additionally, discussions are underway to establish a warehouse in Canada, which will further expand our logistics capabilities.

In the interim period before these new warehouse collaborations are in place, we will continue to provide global shipping directly from China, ensuring that our customers worldwide receive their orders and enjoy our products!

The delivery time for your order can vary based on your location. For orders that are not pre-sale, once processed, they typically take between 1 to 3 business days to ship out. When it comes to the delivery of parts, you can expect them to arrive within 7 to 16 days. For specific shipping details on skateboards, please visit our LinnPower Shipping Page.

We cooperate leading carriers and local courier partners, tailored to specific regions.

We understand that sometimes changes are necessary and are here to help. If your order is still at our factory, we can gladly assist you with changing the shipping address. Please note that for orders that have already been dispatched, it's regretfully not possible for us to make changes to the delivery address.

Should you still wish to proceed with an address change after shipment, please be aware that you may incur an extra fee ranging from 25 to 35 US dollars, which is charged by our forwarder. It's important to consider that changing the address at this stage can potentially lead to delays in delivery and, in rare cases, the risk of the package being lost or mistakenly signed for by another party.

In such instances, we won't be able to assume responsibility for the loss. To avoid any inconvenience, we kindly ask that you double-check the accuracy of your shipping address before finalizing your order.

For Non-Pre-Sale Parts Orders:
Once you've placed your order, we aim to provide the tracking number within 3 working days. This allows you to stay informed about the progress of your shipment.

For Skateboard Orders in Local Warehouse Stock:
Similarly, for skateboards that are readily available in our local warehouse, you can expect to receive your tracking number within 3 working days post-ordering. This enables you to track your board's journey to your doorstep.

For Skateboard Orders Shipped Directly from Our Headquarters in China (CN):
For these orders, the tracking number is typically sent to you within 7 working days after the order has been placed. Please be aware that for shipments using UPS, FedEx, or DHL, the tracking number might only reflect activity after it has cleared customs in the destination country. This means that there might be a period before the local courier company picks up the package, and logistics updates begin.

We understand the importance of tracking your order and will endeavor to provide you with the necessary information as promptly as possible. If you have any concerns or do not receive your tracking number within the specified timeframe, please contact our customer service team(hello@linnpower.com) for assistance.

With the changes brought about by the pandemic, UPS has adjusted some of its operational procedures. As a result, it's not uncommon for there to be a delay in the initial scanning of packages when they're first picked up. This doesn't mean that your parcel isn't on the move, though! In fact, by the time the tracking information updates, your package may already be en route to a UPS station near you, indicating that it's likely closer to its destination than it might seem.

We understand that tracking updates are important for peace of mind, and we're here to assure you that your shipment is progressing as expected.

Skateboards:
When you purchase a skateboard from us and you're from AU, EU, HK, TW, SG, MYS, TH, PH , the UAE and RU, the price you see already includes any applicable taxes.

Parts/Components:
For orders of replacement parts, please be aware that the destination country may levy taxes. This is particularly the case for shipments to Canada and various European countries, where the likelihood of incurring taxes is higher. It's important to note that these taxes are the responsibility of the customer.

We apologize for any inconvenience, but we are unable to deliver to PO Boxes, Military Bases, or temporary accommodations. Please provide a residential or business address for the delivery of your skateboard. Additionally, please ensure that your billing and shipping addresses are accurate to avoid any delivery issues.

For after-sales support, please reach out to our dedicated team at support@linnpower.com. To ensure a swift resolution to your concerns, it's essential to provide the following information when you contact us:

• The email address and order number you used to make your purchase.
• The unique identification code located on your skateboard's packaging.
• A detailed description of the issue to help us fully grasp the situation.
• Any relevant photos or videos that can assist us in diagnosing the problem.

We appreciate your business and are committed to your satisfaction with our electric skateboards and services.

*For more information on our warranty, click here.

We're Committed to a Best After-Sales Experience:

Here's a step-by-step guide to our process:

Prompt Technical Support:
You can expect a response from our team within one business day.
Efficient Replacement Parts Delivery:

Once we've confirmed the issue, our after-sales support team will verify your delivery address with you. We'll then expedite the shipment of the necessary replacement parts.

Comprehensive Guidance:
To further assist you, we provide detailed instructional materials and video guides along with your replacement parts. Our user-friendly modular design simplifies the process of replacing any components that require attention.

Peace of Mind During the Warranty Period:
Rest assured, we cover all costs associated with parts and shipping during the warranty period, as long as the damage was not caused by the customer.

Durability Designed In:
At Linnpower, every design is crafted with an emphasis on enhancing product durability. We stand by the quality of our skateboards with great confidence, convinced that you'll experience very few, if any, issues.