Built for Performance.
Backed by Responsibility.
Your LINNPOWER board is engineered for extreme performance.
This warranty policy defines coverage, exclusions, and support procedures
to ensure a transparent ownership experience.
Warranty Plans
Two distinct coverage plans for complete skateboards and individual components. Your warranty begins on the day your package is delivered.
Covers manufacturing defects and structural failures under normal operating conditions. Every Linnpower complete skateboard is protected from the day your package arrives.
For standalone component purchases, including extra remotes, ESCs, battery packs, and other accessories, warranty coverage applies to manufacturing defects and structural failures under normal operating conditions. All components are also available for separate purchase. If you don't see a part listed, contact hello@linnpower.com.
Please inspect your package immediately upon arrival. Any shipping damage, missing parts, or order discrepancies must be reported within 5 business days of delivery.
- Wear & Tear Items: Bearings, belts, inner tubes, tires, bushings, grip tape, wheels, pivotcups, etc., are consumable components excluded from coverage.
- Environmental & Water Damage: Boards feature splash and dust resistance under normal conditions. Water ingress for any reason — as well as damp, sandy, corrosive, or excessively dusty environments — voids warranty.
- Abuse & Accidents: Neglect, crashes, dropping the board, theft, or riding in improper conditions are not covered.
- Unauthorized Modifications: Disassembly, improper maintenance, custom altering, or failure to follow official user manual guidelines voids warranty immediately.
- Commercial Usage: Products used for commercial purposes, rentals, or unusually high fleet-frequency usage are excluded.
- Non-Transferable: Warranty applies strictly to the original purchaser. Sold or transferred boards are no longer eligible for free replacement — though support and paid replacement parts remain accessible to secondary owners.
- Consumables: Bearings, belts, tires, grip tape, bushings — unless a defect is reported within 7 days of initial delivery.
- Misuse Damage: Battery degradation due to prolonged storage without charging, or damage from unauthorized repairs.
- Non-Covered Items: Free gifts, promotional giveaways, or non-transferable secondhand component purchases.
Price Adjustment Policy
Price Match Guarantee
Official store purchases onlyIf you purchase a product and find the exact same specification listed at a lower price in our official store within 7 days, you may be eligible for a price adjustment provided as a store coupon code.
- Contact hello@linnpower.com within 7 days of purchase with your order confirmation to claim.
- Eligible customers receive a coupon code for the price difference.
- Minor Variances: Price differences within 3% of the total paid amount are excluded due to affiliate and payment processor considerations.
- Promotional Items: Clearance inventory, flash sales, bundled offers, or third-party retailer listings.
- Shipping Fees: Fluctuations in standalone shipping fees driven by international logistics markets are not covered.
Linnpower reserves the right to modify or cancel this price protection policy at any time.
Additional Terms
Due to international customs, tariffs, and high freight costs, we do not accept returns for dispatched skateboards.
- Customers are responsible for applicable shipping fees when returning hardware for service or replacement.
- Warranty claims apply strictly to individual defective components, not complete board exchanges.
Limitation of Liability
To the fullest extent permitted by applicable law, Linnpower's maximum cumulative liability for any claims arising from purchase or usage shall not exceed the original purchase price paid for the product. Linnpower is not liable for indirect, incidental, or consequential damages.
After-Sales Process
For technical support and warranty claims, email support@linnpower.com with the following information to expedite your claim:
We proudly offer lifecycle technical assistance to all Linnpower riders regardless of ownership history. However, secondary owners are responsible for the cost of parts and shipping.
Our Engineering Support Team Is Standing By
Questions about warranty, replacement parts, or technical issues? We're here to help.
Submit Warranty Request